For Insurance

Deliver Comprehensive and Effective Training to Your Employees

bookkeeper or financial inspector hands making report, calculating or checking balance. Home finances, investment, economy, saving money or insurance concept.

Our specialized courses cover a comprehensive list of topics particular to the needs of an insurance agency. Our courses offer the most detailed and in-depth training for employees in the insurance industry, from basic terms and procedures to learning about insurance filing, handling operations, and helping clients navigate through the coverage plans that fit their needs best.

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We understand the complex situations and tasks that need to be performed at insurance agencies. This is why our insurance-specific modules cover all from basic to advanced insurance operations

Insurance Training at Open Academy for Personal Lines and Commercial Lines


Insurance 101

At Open Academy we got the basics covered to train your new hires. These training courses include insurance basics, homeowners and auto insurance.


Mock Calls Training

We understand the importance of verbal communication, and our courses for inbound and outbound calls train your employees for real-life scenarios.

Business woman showing insurance document over white desk at office

Carriers/ CSR Task Training

We train your employees on a range of different carriers like Nationwide, Travelers, Safeco, Progressive, and more. In addition, we have training courses on endorsements, billing, reinstatements, and payments.


Business Communication

Excellent communication skills within a business environment vastly contribute to personal growth, increased quality of performance at work, and overall happy customers. Our written business communication courses train your employees to be effective communicators from day one.


Agency Management Systems Training

Software updates and re-training employees can be costly and time-consuming. Our courses include complete training on AMS operations.