SPECIALIZED PROFESSIONAL TRAINING COURSES FOR DENTAL CLINICS
For DENTAL PRACTICES
Deliver Comprehensive and Effective Training to Your Employees
Training new and existing employees at the dental practice can get overwhelming quickly. Our specialized courses cover a comprehensive list of topics particular to the complex needs of a dental clinic. With our detailed and in-depth training for dental employees, we train your employees to work as optimally as possible so that you can focus on providing top-notch patient care.
SPECIALIZED COURSES
PRACTICAL & RELEVANT TRAINING FOR DENTAL PRACTICES
Front Office Fundamentals
Comprehensive Guide to Interactions & Communication
- Introduction to Roles & Responsibilities
- In-Person Communication
- Telephone Communication
- Handling Complex Situations
- Managing Your Workday
Basic & Advanced Terminology
Introduction to Standard Equipment, Procedures & Terms
- Common Dental Procedures
- Standard Equipment and Tools
- Dental Issues and Diseases
- Common Terminology
Dental Insurance Fundamentals
Comprehensive Guide to Dental Insurance
- Types of Dental Insurance
- Filing Insurance Claims
- Designing Treatment Plans
- Interaction with Patients
Teamwork & Cooperation
Guide to Developing Teams
- Importance of Teamwork
- Managing Teams
- Assessing Team Progress
- Creating an Inclusive Workspace
OSHA & HIPAA
Comprehensive Guide to Workplace Regulations
- OSHA for Dental Practices
- HIPAA Rules and Regulations
- Applying HIPAA
- Data and Information Security
Common Platforms
Guide to Common Platforms Used at Dental Practices
- EHR & EMR Systems
- Microsoft Tools & Software
- Google Tools & Software
- Handling Email Communication
- Online Chat Communication
Why Open Academy?
Our courses cover a comprehensive list of situations and circumstances. They are designed as a one-stop solution to all requirements related to training front-office staff, engaging patients, filling out forms, coordinating with the back-office team, and creating schedules.
At Open Academy, we value your progress and growth. The courses introduce the learner to the basic requirements of their role at the front desk, standard methods, forms, and technologies utilized at the medical practice, and explain various situations such as handling patients.
Each course offers an in-depth and detailed description of activities that equips your team with practical skills and applicable information to ensure continued excellence!
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